5999com believes gaming should be fun — not stressful. Responsible gaming lets you enjoy entertainment while keeping a healthy balance in your life. We are committed to being by your side.
At 5999com, we know gaming is a fun form of entertainment — but for some people it can become an addiction. Responsible gaming is not just about following rules; it means knowing your own limits, thinking about your family, and keeping gaming a healthy part of your life.
Many players in Bangladesh enjoy online gaming as a source of entertainment — and 5999com wants to make sure it stays that way. That's why we offer a range of free tools and policies designed to help you stay in control at all times.
Keep this in mind: gambling is entertainment, not a source of income. No game comes with a guarantee of winning. Only ever play with amounts you can afford to lose without it affecting your daily life.
Set a fixed amount before each session and never go beyond that limit.
Decide in advance how long you'll play each day. Using a timer can help.
Chasing losses by placing bigger bets to win back money you have lost is one of the most dangerous habits in gaming.
Do not hide your gaming habits from your family. Transparency is the foundation of a healthy relationship.
Avoid playing entirely when you're angry, frustrated, or under the influence of alcohol.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. A 24-hour cooling-off period applies before any limit increase.
Decide in advance how many hours you want to play in a single session. When the time is up, 5999com will automatically end the session and help you take a break.
After a set period of play, a pop-up notification will inform you how long you have been playing. This helps keep you aware and prevents excessive gaming.
If you feel you need a break, you can temporarily or permanently close your account at any time. Self-exclusion periods range from 6 months to 5 years.
5999com is strictly for users aged 18 and above. Age verification is mandatory at registration. Accounts found to belong to minors will be closed immediately.
View a full history of all your bets, wins, losses, and spending. This is a valuable tool for understanding your patterns and making informed decisions.
After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" menu.
Go to the "Deposit Limit" option. Choose a daily, weekly, or monthly limit and enter the amount. It takes effect immediately upon confirmation.
In the "Session Limit" section, select how long you want to play. Once the time is up, you will be logged out automatically and access will be restricted until the next day.
If you need a short break, set a cooling-off period of 1 to 30 days. For a longer break, activate self-exclusion for anywhere between 6 months and 5 years.
If you need help adjusting your settings, reach out via our live chat or email. Our team will give your request the full attention it deserves.
Review your gaming history once a month. Assess how much time and money you've spent, and adjust your limits if needed.
If you notice any of the following signs in yourself or someone you know, it is important to seek help promptly:
Ask yourself these questions honestly:
Have you ever spent more than your set limit and then told yourself, "This is the last time"?
Have you ever spent money meant for household expenses on gaming?
Do you feel irritable or unable to focus at work when you cannot play?
Do you see gambling winnings as a way out of your financial problems?
Have your loved ones ever expressed concern about your gaming?
If you're having trouble, let us know. We'll help without any judgment.
Everything you share with us is kept strictly confidential. No information is passed on to any third party.
Self-exclusion and limit requests are actioned as soon as they are received.
Free guides and resources on responsible gaming are available in Bengali.
Family members who are concerned are welcome to reach out to us as well.
We are continuously working to improve our responsible gaming program.
Register at 5999com and use all our responsible gaming tools free of charge. Your safety is our top priority.
18+. Play responsibly. Terms and conditions apply.